Politique de Confidentialité

Introduction

This privacy policy describes how Tom Etournay, operator of lazystic.com, collects, uses, and protects the personal information you provide us when using our website and services.

We are committed to protecting your privacy and treating your personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act.

Data Controller

The data controller for personal data is:

Tom Etournay
Sole proprietor
SIRET: 929 765 162 00011
13 B rue de la Bournelle, 44690 La Haie-Fouassière, France
Email: contact@lazystic.com
Phone: +33 7 83 74 12 98

Data Collected

We collect the following personal data:

Identification Data: name, first name, email address, phone number, postal address, company name.

Connection Data: IP address, browser type, pages visited, date and time of connection.

Service Usage Data: information related to your use of the Lazystic platform (shipments, order history, etc.).

Payment Data: payment data is collected and processed securely by our payment provider and is not stored on our servers.

Processing Purposes

Your personal data is collected for the following purposes:

• Create and manage your user account
• Provide and improve our services
• Process your orders and shipments
• Communicate with you (customer support, notifications)
• Billing and accounting management
• Comply with our legal obligations
• Analysis and improvement of our website and services
• Send commercial information (with your consent)

Legal Basis for Processing

The processing of your data is based on the following legal grounds:

• Contract Execution: processing necessary to execute the services you have subscribed to
• Consent: for sending commercial communications
• Legitimate Interest: for improving our services and the security of our platform
• Legal Obligation: to comply with our accounting and tax obligations

Data Recipients

Your personal data may be shared with the following recipients:

• Our technical service providers (hosting, maintenance)
• Partner carriers for shipment execution
• Our payment provider
• Competent authorities in case of legal obligation

We do not sell or rent your personal data to third parties for commercial purposes.

Data Retention Period

Your personal data is retained for the period necessary for the purposes for which it was collected:

• Account Data: throughout the duration of the contractual relationship, then 3 years after its end
• Billing Data: 10 years (legal obligation)
• Connection Data: 1 year
• Cookies: maximum 13 months

Your Rights

Under the GDPR, you have the following rights:

• Right of Access: obtain confirmation that data concerning you is being processed and obtain a copy
• Right to Rectification: correct inaccurate or incomplete data
• Right to Erasure: request deletion of your data in certain cases
• Right to Restrict Processing: request restriction of processing of your data
• Right to Data Portability: receive your data in a structured and commonly used format
• Right to Object: object to the processing of your data for legitimate reasons
• Right to Withdraw Consent: at any time for processing based on consent

To exercise these rights, contact us at: contact@lazystic.com

You may also lodge a complaint with the CNIL (National Commission for Computing and Civil Liberties): www.cnil.fr

Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, disclosure, or unauthorized access.

These measures include: data encryption, restricted access to data, regular updates to our security systems.

Data Transfers Outside the EU

Some of our service providers may be located outside the European Union. In that case, we ensure that appropriate safeguards are in place (standard contractual clauses from the European Commission, Privacy Shield certification where applicable).

Policy Modification

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with an update date. We encourage you to review this page regularly.

Contact

For any questions about this privacy policy or the processing of your personal data:

Tom Etournay
13 B rue de la Bournelle, 44690 La Haie-Fouassière, France
Email: contact@lazystic.com
Phone: +33 7 83 74 12 98